The after-sales service includes all those activities that are made after the sale of the product or service, and it is important for your company for the following:
- The client needs to know that there is a company behind the product or service that he has bought, and above all that in this company there are people willing to help him.
The best way to build customer loyalty is through permanent contact. There is nothing that creates more brand loyalty, than the fact that a customer knows that for you and your company, he and his opinion are important.
To offer you the best after-sales service, “Selmaq” has a highly trained technical team to meet your needs, such as:
- Technical service for this and other brands.
- Own spare parts (immediate response).
- Start-up of the equipment.
- Staff training.
- General advice for the line of work.
- Teams trained to protect operator safety.
- Technical mass advice.
- Adjustment of factors and working time to improve the production and preparation of the final product.
- Advice and guidance on purchases of gastronomic equipment of different brands.
- We help you choose the best product for raw materials.
- We are able to deliver a “turnkey” factory.
In addition, we have an immediate response to solve any type of doubt or inconvenience you may have with any of our equipment.
Seriousness and commitment to the customer.